FAQ - NOOD Pet Food

GOING NOOD

General

NOOD is made by pet lovers for pet lovers. To bring our vision to life we worked hand in hand with leading animal nutrition experts to develop a range of recipes perfect for your pets and ours.

Here at NOOD, we are open about the ingredients in our recipes, and those that aren’t. When you feed your pet NOOD you can trust they are receiving a complete and balanced diet, packed full of premium ingredients with no pesky fine print.

How Do I Change My Pet Over To NOOD?

Do it gradually over 10 days.

First 3 days; 75 Old food : 25 NOOD.

Next 3; 50 old food : 50 NOOD.

Last 3; 25 old food : 75 NOOD.

10th day; 100% NOOD.

If your pet is having a tough time transitioning, simply go back a step and allow it more time to adjust to the new diet.

My pet won’t eat the food?

First time trying NOOD? We recommend slowly transitioning your pet over 10 days so they can adjust smoothly to their new diet. Every pet is different, so if you are still facing troubles, extend this period as you need or reach out to us – we’re here to help!

If your pet has previously eaten NOOD, reluctance to eat could be due to illness, In which case we recommend talking to a registered vet.

Do you provide samples/coupons?

Unfortunately we don’t currently have a sample or coupon program, although we do have trial sizes (1.5kg) available in-store. We also run various giveaways through social media, so keep an eye out on our Facebook page here: www.facebook.com/NoodPetFood

Ingredients & Quality

Where are your ingredients from?

All our ingredients are tested rigorously before being accepted into our facilities and we operate with the highest food safety standards. You can find more information about our food safety standards here.

We work with trusted suppliers to source ingredients from all over the world, focusing on quality and consistency of supply.

Where is your food made?

We spent nine months traveling the world and visiting the most trusted and expert manufacturers, and as a result produce all our recipes in world-class Thailand facilities.

Do you run feeding trials?

Yes! We run testing on our recipes with over 30 pets of all ages, breeds and sizes. Official AAFCO feeding trials only require 6 pets.

Preference

Can Puppies/Kittens Eat NOOD?

Yes, all of our dry and wet recipes are complete and balanced diets for all life stages.

Is Wet or Dry food better for my pet?

Both wet and dry foods are nutritionally complete. The single biggest difference between the two is moisture content, with wet food having a much higher moisture content. Many people find dry kibble to be more convenient, however if feeding dry kibble, you will need to make sure your pet is drinking plenty of water.